Effective Date: 1st May, 2025
Last Updated: 30th May,2025
Welcome to AfriBooking! This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”) and website, and outlines your rights and choices regarding your data.
By using AfriBooking, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Location (with your permission)
- Payment and billing information
- Identity verification documents (if required)
b. Usage Data
- Device information (model, OS, ID)
- IP address
- App usage logs and crash data
- Pages visited and actions taken in the app
c. Location Data
We may collect location data to show relevant listings and offers, only with your permission.
2. How We Use Your Information
- Process and manage bookings
- Provide personalized services and suggestions
- Communicate booking confirmations and updates
- Respond to customer service requests
- Improve app functionality and performance
- Comply with legal obligations
3. Sharing Your Information
We may share your data with:
- Trusted partners (e.g., hotels, hosts)
- Payment processors
- Analytics providers
- Authorities, where required by law
We do not sell your personal data.
4. Third-Party Services
We may use third-party services such as:
- Google Analytics for Firebase
- Google Maps API
- Paystack, Flutterwave, Stripe
- AWS or Firebase for storage
5. Data Security
We implement industry-standard safeguards to protect your data. However, no online transmission is ever fully secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw your consent
- Object to data processing
- Lodge a complaint
To exercise these rights, contact us at admin@africartz.ng.
7. Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations.
8. Children’s Privacy
AfriBooking is not intended for children under 13. We do not knowingly collect data from minors.
9. International Transfers
Your data may be stored and processed outside your country, in compliance with applicable laws.
10. Changes to This Policy
We may update this policy. Significant changes will be communicated via the app or email.
11. Contact Us
For questions or concerns, contact us at:
- Email: admin@africartz.ng
- Website: africartz.com
- Address: 64 Anifowoshe St, Victoria Island 106104, Lagos.
Compliance
This policy complies with:
NDPR (Nigeria Data Protection Regulation)
Apple App Store Guidelines
Google Play Developer Policy
GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
